Support

We're here to help

Questions about the app, your account, or posting to eBay? Email our team and we'll get back to you as soon as we can.

Email us anytime

The fastest way to reach SnapToSell support. Include as much detail as you can so we can help on the first reply.

support@snaptosell.com

We typically respond within 1–2 business days.

Send an email

What can we help with?

Using SnapToSell

Photo analysis, listing drafts, inventory, and posting to eBay from web or mobile.

eBay connection

Connecting your eBay account, permissions, listing errors, or items not appearing yet.

Account & privacy

Sign-in, profile settings, data requests, or deleting your account.

Tips for a faster reply

  • Use the email address linked to your SnapToSell account.
  • Tell us whether you're on iOS, Android, or the web app.
  • For listing issues, include the item name and any error message you saw.
  • Screenshots are always welcome.

Looking for something else?